Interpreting Services — Oregon & Beyond
Video Remote Interpreting (VRI)
E2S connects you with qualified and certified interpreters by video — on demand or scheduled in advance — serving Oregon and beyond in 200+ languages and 24/7.
On-Demand
Available 24/7
Scheduled
Book Ahead
ASL Capable
Visual Language
VRI combines the convenience of remote access with the added benefit of visual communication — facial expressions, body language, and visual cues that support clearer understanding.
E2S provides video remote interpreting to organizations throughout Oregon — from healthcare and legal settings to community organizations and beyond — with qualified interpreters available in over 200 languages. VRI supports both on-demand and scheduled conversations, helping your clients and staff communicate clearly when they need it most, whether the situation arises unexpectedly or is planned in advance.
Two ways to use VRI
On-Demand VRI
When visual connection is needed right now
Connect with an interpreter in real time without waiting for an on-site appointment. Ideal for walk-ins and immediate situations where seeing the interpreter supports clearer communication.
Front desk interactions
Walk-ins
Intake conversations
Quick questions
One-on-one support
ASL encounters
Scheduled VRI
When preparation and visual context matter
For planned conversations needing a more intentional interpreter match. We align the interpreter to the type of encounter — so communication is more effective and the interaction feels supported.
Meetings
Family communication
Interviews
Case coordination
Consultations
Community services
ASL interpreting
VRI is especially important for American Sign Language interpreting, where visual access is not just helpful — it is essential. ASL is a visual language that requires the interpreter to be clearly seen at all times. For this reason, ASL interpreting is available via VRI and on-site only, and cannot be provided over the phone.
Who uses Video Remote Interpreting
Healthcare
Hospitals, clinics, telehealth, and behavioral health providers.
Legal & Government
Courts, law enforcement, immigration, and public agencies.
Social Services
Case management, housing, benefits, and community support.
Education
Schools, universities, parent conferences, and IEP meetings.
Insurance & Finance
Claims processing, enrollment support, and member services.
Especially valuable for
ASL Interpretation
Remote Locations
Walk-In Visits
After-Hours Calls
Patient Appointments
Patient check-ins
Benefits inquiries
Front Desk Support
Short Interactions
Telehealth Sessions
Benefits Counseling
Legal Consultations
Frequently Asked Questions
What is VRI and how does it work?
Video Remote Interpreting (VRI) connects you with a qualified interpreter via secure video call. The interpreter appears on a screen or device, allowing all parties to see and hear each other in real time. VRI is available both on demand and by appointment.
Is VRI available for ASL interpreting?
Yes. VRI is one of two options available for American Sign Language interpreting — the other being on-site. Because ASL is a visual language, it cannot be provided over the phone. VRI makes qualified ASL interpreters accessible remotely, which is especially helpful for organizations that do not have frequent ASL needs.
What equipment do I need to use VRI?
You need a device with a camera and microphone — a tablet, laptop, or desktop with webcam works well. A stable internet connection is also required. E2S can help you identify the right setup for your organization’s needs.
How quickly can I connect with a VRI interpreter?
On-demand VRI connects you with an available interpreter within minutes. For scheduled sessions, you can book in advance to ensure the right language match for your encounter. We recommend scheduling for complex or sensitive appointments whenever possible.
What areas do you serve?
E2S provides VRI services to organizations throughout Oregon and beyond. Because VRI is delivered remotely, we can support clients wherever they are — whether in Portland, rural Eastern Oregon, the Coast, or anywhere with an internet connection.
Not sure which interpreting option is right for your setting?
We understand that every interaction is different. Our team will help you determine the best option for your communication needs — with flexibility, professionalism, and care. Our goal is to help you create communication that is clear, respectful, and accessible for everyone involved.
